Once your order is placed, we will do everything we can to ship your product as quickly as possible. Most products ship from inventory throughout the United States but certain products are manufactured to order. In the event we encounter an issue with a particular product, we will contact you as soon as we can and will not charge your credit card for the affected items. We offer real-time shipping estimates in an attempt to ensure accurate shipping costs on your order. Our shipping charges assume a commerical address and all free shipping offers will only apply to commercial delivery addresses. If estimated shipping charges are not accurate or if you require a residential delivery, we will contact you with updated pricing and work with you to determine the best resolution for your order. You should carefully inspect all deliveries to ensure there are no damages caused by our freight carriers. If you find your order has been damaged, please file a claim with the carrier and contact us for assistance. Any damage found after the order is received will be subject to our Refunds, Returns & Replacements policy.